Legal
Privacy Policy
How Infinity National Security Services collects, uses and protects your personal information.
Last updated: January 2025 · Infinity National Security Services · PPO #15174
INSGUARDS respects your privacy. This policy explains what information we collect through our website, security services and GuardSphere platform, how we use it, and the choices you have.
1. Information We Collect
- Contact details you provide through our forms, including your name, email address, phone number, property address and service requirements.
- Employment application information submitted through our Careers page, including work history, licenses and references.
- Service-related records such as patrol logs, incident reports, photos and GPS checkpoints generated while protecting your property.
- Technical data such as IP address, browser type and pages visited, used to improve site performance and security.
2. How We Use Your Information
- To respond to quote requests, schedule assessments and deliver security services.
- To operate client portals and deliver patrol reports through GuardSphere.
- To process employment applications and communicate with applicants.
- To comply with California BSIS licensing, insurance and legal obligations.
- We do not sell your personal information to third parties.
3. Information Sharing
- We share information only with service providers that help us operate (such as email delivery and hosting), under confidentiality obligations.
- We may disclose information when required by law, court order, or to protect the safety of our clients, officers and the public.
- Incident reports involving your property are shared only with authorized contacts you designate.
4. Data Security
- We apply administrative, technical and physical safeguards to protect personal information against unauthorized access, loss or misuse.
- Access to client records and GuardSphere data is restricted to authorized personnel on a need-to-know basis.
5. Data Retention
- We retain service records, incident reports and contact information for as long as needed to provide services and meet legal and insurance requirements.
- Employment application data is retained in accordance with California employment record-keeping rules.
6. Your California Privacy Rights
- California residents may request access to, correction of, or deletion of their personal information, subject to legal exceptions.
- To exercise these rights, contact us using the details below. We will verify your identity before processing any request.
7. Cookies & Analytics
- Our website may use cookies and similar technologies to understand traffic patterns and improve the user experience.
- You can disable cookies in your browser settings; some site features may not function as intended.
8. Changes to This Policy
- We may update this Privacy Policy from time to time. The current version is always posted on this page with the latest revision date.
9. Contact Us
Questions about this Privacy Policy or your personal information? Contact us at info@insguard.com or call 1-844-INS-INS-1.
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